Bilingual AI receptionist · English + Español

The bilingual AI receptionist that answers in English y en español.

A bilingual AI receptionist is an AI voice agent that answers your practice's phone in English or Spanish, 24/7. Reply Amp's agent picks up in the caller's language, switches when they do, answers common questions in your practice's voice, books consults into your calendar and sends every detail to your CRM. Spanish-speaking patients stop landing in voicemail.

Have the agent call me
  • Answers in English or Spanish, no "press 2"
  • Switches languages mid-call when the caller does
  • Books consults straight into your calendar
  • Every name, number and answer lands in your CRM

Rather dial it yourself? Call the demo line: 313-631-9162

Have our bilingual agent call you

Hear it on your own phone, in the language you pick. Enter your number and it calls you.

US or Canada number. We'll call this number.

Which language should the agent start in?

You can switch languages any time during the call.

Please don't share patient names or health information on the form or the call.

What happens next

  1. Our AI agent calls the number you entered, in the language you picked.
  2. It asks a few quick questions about your practice: type, location, how many calls you get and when to reach you.
  3. Your answers go into your Reply Amp file, so our team can follow up with specifics, not a generic pitch.

Revenue Leak Calculator

What are missed calls costing you, in both languages?

Put in a few weekly numbers. You'll see what missed calls, cancellations that never get rebooked, and no-shows add up to, plus the share coming from Spanish-speaking callers. The math runs in your browser; nothing you type here is sent to us.

Your numbers

Starting values are examples. Change them to match your practice.

Share of the leak you assume could be recovered

An assumption you choose, used only for the comparison. It isn't a promised result.

Optional: Spanish-speaking callers

Spanish-speaking share of the missed-call leak: /week · /month · /year

Estimated current leak
Per week
Per month
Per year
Where the estimated leak comes from
SourceWeekMonth
Missed calls
Cancellations not rebooked
No-shows

Estimate based only on the numbers you entered. It is not a promise or guarantee of revenue.

Side by side

What you're losing now
per month · per week
per year
If this leak is reduced with Reply Amp
recovered per month at · per week
Still leaking: per month

Capture

Done with you

Answers missed calls, texts and chats in under 2 minutes, with faster follow-up, reminders and no-show recovery.

Plan fee
$497/mo
One-time build
$2,500
Est. recovered
Net after plan fee

Grow

Done for you

Everything in Capture, plus show-rate calls and texts, reactivation, recall and reputation, run for you every month.

Plan fee
$1,497/mo
One-time build
$10,000
Est. recovered
Net after plan fee

Scale

Done for you

Everything in Grow, plus managed Google & Meta ads. This calculator doesn't add any revenue from ads.

Plan fee
$2,997/mo + ad spend
One-time build
$10,000 (ads setup waived)
Est. recovered
Net after plan fee

Every plan uses the same recovery assumption you picked above; the calculator doesn't model extra lift from reactivation, reviews or ads. "Net after plan fee" is estimated recovered revenue per month minus the plan's published monthly fee. The one-time build is separate. AI minutes and texts beyond your plan's allowance are billed per use, and Scale's ad spend (paid directly to Google/Meta, $3,000/mo minimum) is extra. Every plan starts with a 6-month retainer. Full details on the pricing page. Estimates only, not a promise or guarantee of revenue.

Hear what answering every call sounds like

Have our bilingual agent call you and talk through your practice, in English or Spanish. Want your real numbers instead of estimates? The $297 Revenue Leak Blueprint measures them and is 100% credited to any plan you start within 14 days of your Blueprint Review.

Have the agent call me Get My Blueprint — $297

Prefer to talk to a person? Book a 15-minute fit call

How the calculator works
  • Missed-call leak per week = missed calls × % that would have booked × average charge.
  • Cancellation leak per week = cancellations × % never rescheduled × average charge.
  • No-show leak per week = no-shows × average charge.
  • Monthly = weekly × 52 ÷ 12 (about 4.33 weeks). Yearly = weekly × 52.
  • Recovered = leak × the recovery share you chose. Still leaking = leak × (1 − that share).

Missed calls aren't also reduced by a show rate, because no-shows are counted on their own line. Example with the starting values: 15 × 40% × $500 = $3,000, plus 4 × 50% × $500 = $1,000, plus 3 × $500 = $1,500, for $5,500 a week, about $23,833 a month and $286,000 a year.

What a bilingual AI receptionist does

It's the front desk that never puts a Spanish-speaking patient on hold. One agent handles both languages on the same number. It doesn't use a phone menu or a separate line: callers just talk, and it answers in their language.

Who it's for

  • Med spas and aesthetic practices
  • Longevity and functional medicine clinics
  • Wellness clinics, IV and drip bars
  • Practices in markets with many Spanish-speaking patients, like Miami, Houston and Orlando
  • Teams that miss calls while they're with patients, after hours or on weekends

Languages it handles

English and Spanish are standard in every Reply Amp plan, for calls, texts and web chat. The agent follows the caller's lead and can switch mid-conversation. Need another language? Ask us on your fit call.

What it captures for you

  • Name, mobile number and email, read back to confirm
  • Preferred language
  • The treatment or service they're asking about
  • New or returning patient, and the best time to call back
  • A call summary saved to the contact in your CRM

How it works

  1. 01

    A patient calls, texts or chats

    In English or Spanish, at 2 PM or 2 AM.

  2. 02

    It answers in their language

    Calls, texts and web chats are answered in under 2 minutes, 24/7, in English or Spanish.

  3. 03

    It answers and qualifies

    Common questions are answered the way your practice wants them answered, from your approved services, hours and policies.

  4. 04

    It books or hands off

    Ready patients are booked into your calendar. Anything clinical or complex goes to your team.

  5. 05

    Your CRM gets everything

    Contact details, language, what they asked for and a call summary, all on the contact record.

Consent, privacy and HIPAA-aware setup

HIPAA-aware workflows

The agent is set up not to collect health information unless your workflow requires it. If your practice needs a Business Associate Agreement, we review that with you before launch. Your own legal and compliance team should review your requirements.

Honest about being AI

The agent never pretends to be a person. On outbound calls it says it's an AI assistant at the start, and if anyone asks, it tells them.

Consent first

Outbound AI calls and texts go only to people who have given consent, like you on this page. Anyone can say "stop calling" or reply STOP to texts.

Included in every plan

The bilingual AI receptionist is part of Capture, Grow and Scale, so you don't pay extra for Spanish. Capture starts at a $2,500 one-time build plus $497/mo on a 6-month retainer, with AI minutes and texts at published rates. Grow and Scale are quoted after your $297 Blueprint.

See full pricing

Bilingual AI receptionist FAQ

What is a bilingual AI receptionist?

A bilingual AI receptionist is an AI voice agent that answers your business phone in two languages. Reply Amp's agent answers in English or Spanish, 24/7, answers common questions, books appointments into your calendar and saves every caller's details to your CRM.

Does it really speak Spanish, or is it a phone menu?

It holds the whole conversation in Spanish. There's no "press 2 for Spanish" menu and no separate line. The caller just talks, and the agent answers in their language.

Can it switch languages in the middle of a call?

Yes. The agent follows the caller's lead. If someone starts in English and switches to Spanish, it switches with them, and the booking and confirmation steps work the same in both languages.

What happens after I enter my number on this page?

Our bilingual AI agent calls the number you entered, in the language you picked. It asks a few quick questions about your practice, like practice type, location, monthly calls and the best time to reach you, and saves your answers so our team can follow up with specifics.

Who is it built for?

Med spas, aesthetic practices, longevity and functional medicine clinics, wellness clinics and IV bars, especially practices with Spanish-speaking patients or calls that go unanswered while the team is with patients or after hours.

Can it book appointments?

Yes. Every Reply Amp plan includes an AI receptionist that answers calls, texts and chats in English or Spanish and books ready patients into your calendar. Anything clinical or complex is handed to your team.

What about HIPAA and patient privacy?

We build with HIPAA-aware workflows: the agent is set up not to collect health information unless your workflow requires it, and if your practice needs a Business Associate Agreement, we review that with you before launch. Specific compliance requirements should be reviewed with your own legal and compliance team. Please don't share health information on the demo call.

Will callers know they're talking to AI?

The agent never pretends to be a person. On outbound calls it introduces itself as an AI assistant, and if a caller asks, it tells them.

How much does it cost?

It's included in every plan. Capture is a $2,500 one-time build plus $497/mo, with 250 AI minutes a month included and extra minutes at $0.25/min, lower at volume. Every plan starts with a 6-month retainer. Grow and Scale are quoted after the $297 Revenue Leak Blueprint.

Can I keep my practice's phone number?

Yes. During onboarding you choose whether to forward your existing number, port it over, or use a new local number.

More questions? See the Reply Amp FAQ, the Capture plan, or pricing.

Hear it in English and Spanish, on your own phone

Enter your number and our bilingual agent will call you. Or start with the $297 Revenue Leak Blueprint and get your real numbers.

Have the agent call me Get My Blueprint — $297

Prefer a person? Book a 15-minute fit call

Get My Blueprint — $297Book a call